CompTIA A+ Certification

The CompTIA A+ certification is the first step of your professional IT journey. It’s the ideal foundational certification to get started on a career working with cutting-edge information technologies. It covers mobile, tablets, laptops, desktops and beyond. The exam verifies an individual can troubleshoot networking and security issues within operating systems such as Apple, Android, Windows and more.

CompTIA A+ certification validates foundation-level knowledge and skills necessary for a career in IT support. It is the starting point for an exciting career in IT. The international, vendor-neutral certification proves competence in areas such as installation, preventative maintenance, networking, security and troubleshooting.

The A+ certification is your entry ticket into the IT World. 92% of employers require IT for entry level IT positions. Candidate job roles include technical support specialist, field service technician, IT support technician, IT support administrator and IT support specialist. CompTIA A+ is part of the certification track for corporations such as Microsoft, HP and Cisco. Other technology companies, including Dell, Intel, Lenovo and Ricoh, have made CompTIA A+ certification mandatory for their service technicians.The U.S. Department of Defense recognizes CompTIA A+ and the Department of Homeland Security requires A+ for anyone working in an IT environment.

With over 898,000 A+ certified worldwide and an average salary of $64,750*, this certification can open the door to a career as a:

    • Remote Support Specialist
    • Deskside Support Specialist
    • Bench/Depot Technicia
    • PC Technician

CompTIA A+ Essentials measures the necessary competencies of an entry-level IT professional with a recommended 500 hours of hands-on experience in the lab or field. It tests for the fundamentals of computer technology, networking and security, as well as the communication skills and professionalism now required of all entry-level IT professionals.

CompTIA A+ Practical Application is an extension of the knowledge and skills identified in CompTIA A+ Essentials, with more of a “hands-on” orientation focused on scenarios in which troubleshooting and tools must be applied to resolve problems.

Module 1

  • 0 • Introduction
  • 1 • Computer System Components
  • 1.2 • Storage Devices
  • 1.3a • Device Connections & Interfaces
  • 1.3b • Device Connections & Interfaces (cont’d)

Module 2

  • 2.1 • Personal Computer Operating Systems
  • 2.2 • Windows Control Panel Utilities
  • 2.3 • Command Line Tools
  • 2.4 • Windows Security Settings
  • 2.5 • Windows Operating System Tools

Module 3

  • 3.1 • Basic Maintenance Tools & Techniques
  • 3.2 • Electrical Safety
  • 3.3 • Environmental Safety & Materials Handling
  • 3.4 • Professionalism & Communication

Module 4

  • 4.1 • Install & Configure Display Devices
  • 4.2 • Install & Configure Input Devices
  • 4.3 • Install & Configure Expansion Cards
  • 4.4 • Install & Configure Multimedia Devices

Module 5

  • 5.1a • Motherboards
  • 5.1b • Motherboards (cont’d)
  • 5.2 • CPUs & Cooling Systems
  • 5.3 • Select & Install Power Supplies
  • 5.4 • RAM Types & Features
  • 5.5 • Install & Configure Storage Devices
  • 5.6 • Configure the System BIOS

Module 6

  • 6.0 • Intro to Module 6
  • 6.1 • Implement Virtualization
  • 6.2 • Install Microsoft Windows
  • 6.3 • Windows Upgrades
  • 6.4 • Windows Preventive Maintenance

Module 7

  • 7.0 – Intro to Module 7
  • 7.1 – Standard Clients
  • 7.2 • Custom Client Environments

Module 8

  • 8.1 • Physical Network Connections
  • 8.2 • TCP/IP
  • 8.3a • Network Connectivity
  • 8.3b • Network Connectivity (cont’d)
  • 8.4 • Ports & Protocols
  • 8.5 • Set Up & Configure Windows Networking
  • 8.6 • Networking Tools

Module 9

  • 9.0 • Intro to Module 9
  • 9.1 • Install & Configure SOHO Networks
  • 9.2 • SOHO Network Security

Module 10

  • 10.0 • Intro to Module 10
  • 10.1 • Laptop Hardware & Components
  • 10.2 • Install & Configure Laptop Hardware Components

Module 11

  • 11.0 • Introduction to Module 11
  • 11.1 • Mobile Device Technologies
  • 11.2 • Configure Mobile Devices

Module 12

  • 12.0 • Intro to Module 12
  • 12.1 • Printer Technologies
  • 12.2 • Install, Configure, & Maintain Printers

Module 13

  • 13.0 • Intro to Module 13
  • 13.1 • Securities Fundamentals
  • 13.2a • Security Threats & Vulnerabilities
  • 13.2b • Security Threats & Vulnerabilities (cont’d)
  • 13.3 • Security Protection Measures
  • 13.4 • Workstation Security
  • 13.5 • Securites Wrap Up

Module 14

  • 14.0 • Intro to Module 14
  • 14.1 • Troubleshooting Theory
  • 14.2 • Troubleshoot Video & Display Devices
  • 14.3a • Troubleshoot System Components
  • 14.3b • Troubleshoot System Components (cont’d)
  • 14.4 • Troubleshoot Laptops & Printers

Module 15

  • 15.0 • Intro to Module 15
  • 15.1a • Troubleshoot Operating Systems
  • 15.1b • Troubleshoot Operating Systems (cont’d)
  • 15.2 • Troubleshoot Wired & Wireless Networks
  • 15.3 • Troubleshoot Common Security Issues
  • 15.4 • Conclusion

Test Details

Exam Codes

CompTIA A+ 220-801 and CompTIA A+ 220-802
CompTIA A+ JK0-801 and JK0-802 (for CompTIA Academy Partners Only) 

Number of Questions

Maximum of 90

Type of Questions

Multiple choice and performance-based

Length of Test

90 Minutes

Passing Score 

CompTIA A+ 220-801: 675 (on a scale of 900)
CompTIA A+ 220-802: 700 (on a scale of 900)

Recommended Experience 

Six to 12 months hands-on experience in the lab or field

Languages

English, Japanese, German, Thai, Spanish, 
Simplified Chinese, French, Arabic, Brazilian Portuguese

 

none

Quick Enquiry

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